Return & Exchange Policy

* We currently do not accept any form of exchange and returns, unless at an event, it is a fault at our own part. In such circumstances, we will pay for all postage incurred.

However, customers are advised to contact us by quoting the order number and the product details.

We we will not be able to provide any exchange or refund under any other circumstance including the following conditions:

* Size does not fit

* Change of mind

* Damage of item due to own negligence

* Incomplete / incorrect addresses given by Customer.

* Does not like the color. (Do take note that the color on-screen may differ from the real one because of monitor setting and lighting in the studio shoot)

* Mistakes on the courier side. We will not be held responsible for any mishaps after we have sent the item to our courier. Please contact them to lodge a complaint. We can only assist on how to track it and inform the customer of the parcel whereabouts.

* For returns & exchanges, please inform us within 3 days from the date of receiving the product.

* Returns for refund will only be accepted within 7 days of the customer receiving the product.

* Strictly no refunds will be issued after 7 days of receiving the products.

* Strictly NO cash refund. 

* We will pay normal postage for defected / wrong item(s)

Should you have any questions, kindly contact us at 

Please take note that EXCHANGES are inspected upon receipt/invoice and will only be made once customer has mailed back the item(s) in good condition WITHIN 7 days after receiving the item. Any later than that will be dismissed. Items must be UNWORN, UNALTERED, UNWASHED and must have all originals tags attached and in original packaging. Items with fragrances, snags, rips, make-up stains, odors (i.e. cigarette smoke) or other damages will result in the item being returned to you.

* Do not ever try to create your own defects (we will able to inspect the defects) as we will strictly ask for full refund for the dress and exchange of item is not allowed, future purchase will not be entertain.

* This had happened few times where customer intentionally tear the clothes or create their own defects due to their own reason!

* Please be considerate.